Join Our Classes

UpChild Pte. Ltd. Privacy Policy

This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

Copyright Policy

We do not authorize anyone to copy materials published on this website for personal, commercial, or non-commercial use. The sites to which our site links remain subject to their own intellectual property notice. These materials cannot be distributed, modified, posted on a website, or used for public or commercial purposes.

Permission to copy any portions of these publications or post any portions of these publications on a website must be obtained in writing by contacting us.

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Update

This Privacy Policy was last updated on April 13, 2019. If there will be any updates, amendments, or changes to our Privacy Policy then these will be posted on this page.

UpChild Pte. Ltd. (“UpChild”, “we”, “us”, “our” or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s website and individuals who register to use our services. This Privacy Policy (the “Policy”) describes UpChild’ privacy practices in relation to the use of the Company’s websites and the related applications, services, and programs offered by the Company, as well as individuals’ choices regarding use, access, and correction of personal information.   This Policy only applies to https://thisishertalent.com/  (the “Site”). Note that the Site may contain links to other company websites. Please be aware that our privacy policy does not apply to these other websites.

This Policy provides information about how UpChild collects, uses, discloses, and protects the personal information (“Personal Information”) we gather when you (i) create or access an account through the Site or use the services, including any applications or demos that we make available via the Site, from time to time (the “Services”); (ii) download, install, or otherwise use or UpChild software product, including any demos related to such products (“Product”); or (iii) subscribe to or request information from us through the Site.

This Policy does not apply to the privacy practices governing the relationship between our customers and their end-users when our customers use our Product to collect and process data. Rather, such usage is governed by the privacy policies posted on the customers’ websites.

Information Gathered and Tracked by UpChild

We may collect various types of information from visitors to our Site or from phone or email conversations, which are described in more detail below. In some instances, we may combine one type of information with another type of information, and store them together in our records. In all cases, however, we strive to limit the amount of information we collect and store to that which is necessary to provide you the relevant services. 

Organizational and Personal Information Collected

Within our Site, you may be asked to give us personal or organizational information in order to purchase or receive information about our Product. We may collect this information through different methods, including (without limitation):

  • Registration Forms. Registration is not required except for access to our premium content areas. The registration forms require users to give us accurate contact information and references to help us better serve you.
  • Order Forms and Enrollment Forms. Our order forms securely collect visitor’s contact information and payment information to use for order fulfillment and this information may be shared with our partners or resellers if that is necessary to fulfill your request. During the purchasing process, you may be given the opportunity to sign up for future e-mailings regarding our products, services, and promotions.
  • Registration Profile. You may also be given the option of registering a profile with us to store your name, purchase history, and billing information to make it easier for you to shop and purchase products/services from us in the future. You may change/cancel information relating to your profile online at any time.
  • Online forums and social networks. Any Personal Information that you choose to submit to one of our online forums or social networks may be read, collected, or used by others who visit these community areas. You should carefully consider whether you wish to submit Personal Information to these forums or social networks and should tailor any content you submit appropriately.

The Personal Information collected by UpChild may include, but is not necessarily limited to:

  • Contact information (such as your name, title, e-mail address, postal address, and telephone number);
  • Transactional information;
  • User preferences;
  • Financial/credit card and payment information (please see the “Third Party Payment Processor” section for more information);
  • Demographic information and geographic or geo-location information; and
  • Additional information as needed for our business and customer service purposes.

 Sensitive Information

We ask that you not send or otherwise share with us any sensitive Personal Information, which includes but is not limited to your government-issued ID numbers (e.g. Social Security Number or driver’s license number), racial or ethnic information, political or religious opinions, or your health information.

UpChild Sleep Consulting Cookies & Analytics

This website uses cookies that are necessary to deliver an enjoyable experience and ensure its correct functionality and cannot be turned off. This website permits third-party cookie use, which also cannot be turned off. Optional cookies are used to improve page performance, display targeted content, and provide analytics. By clicking, “Yes, I accept,” you consent to the use of these optional cookies.

Do Not Track Signals

Without a common industry or legal standard for interpreting Do Not Track (DNT) signals, UpChild does not respond to browser DNT signals. We will continue to monitor further development of a DNT standard by the privacy community and industry. 

How UpChild Uses and Shares Information

UpChild does not sell, lease, or rent the Personal Information you share with us with third parties. However, the information you provide may be used by us or shared with third parties for any of the following purposes (and please note that not all of the uses listed below may be relevant to you):

With your consent (when required), we may use and share the Personal Information we collect to provide, support, and improve the Site; deliver correspondence, communications, or services, such as newsletters, events, training, or software that you request or purchase; process orders; confirm licensing compliance; solicit your feedback; and inform you about the Company and the products and services of our distributors, resellers and promotional partners.

Also, we may use your Personal Information as described below.

  • We may, from time to time, share Personal Information and other information with other companies who may provide you information about the products and services they offer.
  • We may analyze your Personal Information and other information in aggregate form which does not identify you personally. We may share this aggregate data with our affiliates, agents, advertisers, manufacturers, business partners, and current and prospective business partners, and to other third parties for other lawful purposes.
  • We may share, disclose, or provide your Personal Information to third parties: (i) when attempting to collect a payment or debt; (ii) when required to combat fraud or to protect our interests; (iii) to enforce our Privacy Policy, our Terms of Use, or any terms of service or end-user license agreement of UpChild; (iv) when required to do so by law or in response to legal process or lawful requests, including from law enforcement or government agencies; (v) within and among our affiliates and subsidiaries; or (vi) as part of a merger, sale of our business or assets, or dissolution.
  • We may employ other companies and individuals to perform functions on our behalf. Examples may include providing hosting and network services, information technology support, and customer service. These other companies will have access to the Personal Information we collect only as necessary to perform their functions and to the extent permitted by law.
  • We may retain, aggregate, use, and resell any non-personal information (including other information) collected in connection with any use of the Site or our products and services both during your use of the same and after such use has ended.

Also, as you browse our Site, our web servers collect non-personal information about your visit for the operation and improvement of the Site, and to track Site trends and statistics. Via server logs, we monitor statistics such as the number of visitors to our Site, which pages on the Site that people visit most often, and from which domain visitors come to the Site. While we gather this type of information, none of it is associated with you as an individual. We use these statistics to improve our Site, monitor their performance, and to make it easier for you and other visitors to use them.

We may also use third parties to assist us in providing you with a variety of services while using the Site. When you use the Site, we will share your Personal Information only as necessary with the third party solely for the purpose of providing that service. In addition, we may use specialized third parties for our subscription billing platform.

These companies may use your information to help us communicate with you about offers from UpChild and our partners. These companies do not have any independent right to share this information. We will obtain your initial consent prior to sharing your personal information.

Controlling Your Communication Preferences

Any marketing communications you receive from us (at your request) will provide you with the opportunity to unsubscribe to future marketing communications. However, some non-marketing communications are not subject to general opt-outs, such as communications related to product download, sales transactions, software updates, and other support-related information, patches, and fixes, conferences, or events for which you have registered, and disclosures to comply with legal requirements. 

Third-Party Payment Processor

We use third-party service providers (“Payment Processors”) to manage credit card processing. Under our agreement with service providers, they are not permitted to store, retain, or use your Personal Information or your billing information except for the sole purpose of credit card processing on our behalf. In certain cases, we may have access to the last four digits of your credit card number, its expiration date, and the billing address, which we will use solely to assist us in providing the product or service you purchased. In addition, we and our service providers may use any information processed pursuant to this section at an aggregate level for internal business analyses and fraud prevention.

WE DO NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR THE LOSS, COMPROMISE AND/OR BREACH OF YOUR PAYMENT DATA.  SHOULD ANY LOSS, COMPROMISE AND/OR BREACH OF YOUR PAYMENT DATA OCCUR, YOU EXPRESSLY AGREE THAT ANY RESPONSIBILITY/LIABILITY FOR SUCH AN ISSUE IS SOLELY ATTRIBUTED TO THE THIRD-PARTY VENDOR HANDLING YOUR PAYMENT INFORMATION AND UPCHILD SHALL NOT BE HELD LIABLE OR LEGALLY RESPONSIBLE FOR SAME.

Our Security Practices

UpChild employs industry-standard security measures to ensure the security of information. However, the security of information transmitted through the Internet can never be guaranteed. UpChild is not responsible for any interception or interruption of any communications through the internet or for changes to or losses of information. Users of our Site are responsible for maintaining the security of any password, user ID, or other forms of authentication involved in obtaining access to password-protected or secure areas of our Site. To protect you and your information, we may suspend your use of a website, without notice, pending an investigation, if any breach of security is suspected.

We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, maintain data security, and use correctly the Information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store. We also use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Correcting and Updating Your Personal Information

We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Site or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes, and enforce our agreements.

You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the Site. To update your billing information, discontinue your account, and/or request the return or deletion of your Personal Information associated with your account, please contact us.

For other requests to access, correct, modify or delete your Personal Information, please review the “Contact Us” section. Requests to access, change, or delete your information will be addressed within a reasonable timeframe.

Changes to Policy

We will occasionally update this Policy. When we do, we will post a prominent notice in this section of this policy notifying users when it is updated. For material changes (i.e., substantially new practices you wouldn’t expect from us or that we didn’t previously tell you about), we may decide to give you notice via email, in which case you will have a choice as to whether or not we use your Personal Information in this different manner. We reserve the right to make changes to our practices and this Policy at any time, provided that we follow the procedures above. If UpChild goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information collected through our website(s) may be among the assets transferred. A prominent notice will appear on our website(s) for 30 days after any such change in ownership or control of your personal information.

Data Transfers to Third Parties

Third-Party Agents or Service Providers. We may transfer Personal Data to our third-party agents or service providers who perform functions on our behalf or on behalf of our customers as described in our Company Policy. Where required by the Privacy Shield, we enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf or on behalf of our customers. We take reasonable and appropriate steps to ensure that third-party agents and service providers process Personal Data in accordance with our Privacy Shield obligations and to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf or on behalf of our customers for their handling of Personal Data that we transfer to them.

Third-Party Data Controllers; Limitation on Use and Disclosure. In some cases, we may transfer Personal Data to unaffiliated third-party data controllers, including our customers, for whom we may be data processors. These third parties do not act as agents or service providers and are not performing functions on our behalf. We may transfer your Personal Data to third-party data controllers for the purposes described in our Company Policy. We will only provide your Personal Data to third-party data controllers where you have opted-in to such disclosures. We enter into written contracts with any unaffiliated third-party data controllers requiring them to provide the same level of protection for Personal Data the Privacy Shield requires. We also limit their use of your Personal Data so that it is consistent with any consent you have provided and with the notices you have received. If we transfer your Personal Data to one of our affiliated entities within our corporate group, we will take steps to ensure that your Personal Data is protected with the same level of protection the Privacy Shield requires.

Disclosures for National Security or Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Security

We maintain reasonable and appropriate security measures to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the Privacy Shield.

Access Rights

You may have the right to access the Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances, or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances, we may charge a reasonable fee for access to your information. If we have entered into a contractual agreement with a customer to administer assessments, we will refer your access request to our customer for a response.

Changes to This Policy

We reserve the right to amend this Policy from time to time consistent with Privacy Shield’s requirements.